5 Simple Techniques For Telus customer service
5 Simple Techniques For Telus customer service
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and over the billing side, that’s much more horrendous! Requested a whole new telephone as my contract was up for renewal on the web was imagined to get $a hundred credit rating hardly ever confirmed up despatched the cellphone via mail how they informed me to copyright Article and got it. I got a text information declaring they acquired it and my credit history will be on my bill, but still my Monthly bill arrived plus they continue to cost me for it. After i known as. They'd the audacity to convey that the cellular phone wasn’t the mobile phone they were anticipating?! What other phone could it are actually? It absolutely was their mobile phone they sent me two many years in the past?! Together with the deliver it again software?! They advised me they would take a look at it and email me back never got an e mail. They named me back and we’re looking to say it was a technical difficulty with my cellphone exactly the same agent who is imagined to have taken care of me?
Used to be the leader and The rationale I are actually a loyal Telus custiomer For many years. But this is about to vary!!
On the other hand, the best just happened. Following talking to Telus small business, I was not satisfied with the system made available and requested to get tranferred for the LOYALTY dept. She adjusted the cost of the information approach but improved the cost of the cellular phone to get a Internet of -$one. WHAT A JOKE!!!
I named Telus CS at 8.55AM Mountain time and they hanged up on me, stating which i ought to connect with throughout "common Business hrs". Is this for actual?
How can I notice that human being. I feel I am going into a new billing cycle and I happen to be working in circles for weeks
As for loyalty, there's no this kind of detail any longer. Under-going precisely the same matter with my Telus dwelling services. I’m done with them constantly raising my arrangement pricing. Heading again to Shaw when my agreement runs out.
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Definitely not the knowledge we wish our customers to own. Be at liberty to mail us A personal concept and we could discuss our possibilities for getting this solved for you.
The TELUS group acknowledges that our function spans quite a few Territories and Treaty locations and we are grateful for the normal Knowledge Keepers and Elders that are with us right now, whoever has absent Telus customer service prior to us plus the youth that encourage us.
If an automated assistant asks for The explanation of one's call, point out "I wish to make payment preparations for my mobility Invoice".
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I want a phone from somebody that has some choice generating ability on how I'm able to near my accounts and become performed with Telus.
I've manufactured a number of mobile phone calls, I've clicked on "Alternatively, you could contact our TELUS Administration Workforce here". accomplished the shape, without any reaction, and finished An additional sort on MyTelus in addition to go no reaction.
The TELUS team acknowledges that our do the job spans a lot of Territories and Treaty locations and we are grateful for the normal Expertise Keepers and Elders who're with us nowadays, whoever has gone right before us and the youth that inspire us.
I was at last specified scenario variety 21911243 and explained to that a supervisor would call me back inside of two hours, which did not materialize. Instead, I had been informed which i necessary to wait around 24 hrs.